Whether you’re a solopreneur or your starting to grow a small team, a customer relationship management system (CRM) is one of the best investments your business can make. A CRM allows you to automate the sales and customer management processes and to ensure no leads or important communications are missed.
Finding a simple CRM for your small business can be a challenge as you weigh the cost with functionality. It’s important to consider what you need now as well as what you’ll need as your company expands in the future. CRMs for solopreneurs often aren’t customizable to scale as you grow. In this post, we look at six of the best CRMs for small teams that offer a balance of flexibility and cost.
1. HubSpot
HubSpot offers a CRM with a surprising range of functionality in its free version, making it a contender for one of the best CRMs for solopreneurs.
Cost
Plans range from the free version to $1,200/user/month.
Advantages
- Intuitive and easy-to-use.
- Compatible with Android and Apple iOS.
- Many integrations are available, including email, social apps, and others.
Disadvantages
- Customizations are available for fields and reporting only, not for functionality.
2. Zoho
Zoho offers low-cost entry with easy integration with social media lead generation and Google G-Suite integration at higher cost levels.
Cost
Plans range from free to $445/user/month.
Advantages
- Easy-to-use features with intuitive design.
- Compatible with Android and Apple iOS.
- Many integrations are available, including email, social apps, and others.
- Supports 20 languages for businesses that operate in multiple countries.
Disadvantages
- Customizations are available for fields and reporting only, not for functionality.
3. Insightly
Insightly has a simple CRM for small businesses with additional project management functionality that will appeal to companies offering project-based services.
Cost
Plans range from $29 to $99/user/month.
Advantages
- Easy-to-use features with intuitive design.
- Compatible with Android and Apple iOS.
- Many integrations are available, including Outlook and Microsoft Office, MailChimp, Google Apps.
- Project management functionality is included.
Disadvantages
- Customizations are available for fields and reporting only, not for functionality.
4. Pipedrive
Pipeline is a simple CRM with basic feature functionality to appeal to solopreneurs and small businesses.
Cost
Plans range from $12.50 to $99/user/month.
Advantages
- Easy-to-use features with intuitive design.
- Compatible with Android and Apple iOS.
- Many integrations are available, including email, social apps, Google Suite, and others.
Disadvantages
- No lead assignment or lead-based routing available, no functionality customization.
5. Agile CRM
Agile CRM appeals to individuals and small business, and their moderately-priced higher-end version offers some “big business” features.
Cost
Plans range from free to $47.99/user/month.
Advantages
- Easy-to-use features.
- Web app is compatible with Android and Apple iOS.
- Many integrations are available including email, social apps, and others.
- SMS marketing and drag-and-drop marketing automation is offered with the highest tier.
Disadvantages
- Free plan is very limited and offers only one integration.
- No built-in live chat feature.
- No functionality customization.
6. Jarvis
The most customizable CRM in this list, Jarvis is ideal for small businesses, as it can easily grow with you. Because Jarvis is so customizable, you can use it not only to manage sales and customer support, but also business operations.
Cost
Plans are $290/user/one time + setup and configuration
Advantages
- Easy-to-use features with intuitive design.
- Web app is compatible with Android, Apple iOS, and Windows.
- Good selection of native integrations, offers integration with any REST API.
- Low-code FileMaker platform offers simple and fast customizations.
Disadvantages
- Mobile app is available for Apple iOS only (but can be accessed with web direct).
- There is no free option (but there’s a 14-day hosted demo available).
You have many options to choose from when selecting a CRM for your small business, which is why it can be so challenging to decide. To know which is best for you, consider your plans for growth, what you’d like to automate (both now and in the future), your current and future budgets, and software you need the system to integrate with.
Want to learn more about Jarvis? Schedule a demo to see it in action.