by Joe Scarpetta | Jul 22, 2021 | FileMaker 19, Uncategorized
You may or may not have heard about Mission and Vision statements on your business journey and the general consensus is that as a business, you should have a clear Mission and Vision statement. So, what are they and why do we need them? Mission... 
by Joe Scarpetta | Jun 1, 2021 | Uncategorized
CRM vs ERP. What difference does it make? The story usually goes like this. A colleague, a potential client, approaches one of their friends or us and asks about a CRM or ERP system because someone told them they need one or they read an article that said they... 
by Joe Scarpetta | May 25, 2021 | Uncategorized
The quality of customer service that you can provide to your clients will be key in ensuring repeat business, recommendations, and referrals. But good customer service doesn’t just happen, it needs to be a planned process that is followed time and time again and... 
by Joe Scarpetta | May 20, 2021 | Uncategorized
fficiency isn’t always about working harder, it’s about working smarter and in order to do so, you need to eliminate as many time-consuming processes as possible. You’d be forgiven for assuming that this is common knowledge, but the sheer number of businesses that... 
by Joe Scarpetta | May 15, 2021 | Uncategorized
A Filemaker-based CRM system is a powerful tool for managing relationships with customers, coordinating with fellow team members, and ultimately, helping to grow your business. Because it’s fully customizable, a FileMaker-based solution can include a variety... 
by Joe Scarpetta | Apr 26, 2021 | Uncategorized
Choosing a CRM that’s right for your business is vital if you want to ensure it’s going to enable more productivity and efficiency, plus stand the test of time. There are a huge number of popular CRMs out there, offering a variety of functionality. One of the...