How to manage your projects more efficiently

How to manage your projects more efficiently

Customer relationship management boils down to how companies interact with their customers. It’s a strategic, and often complex process that will influence the success of a business. So, we know that having an excellent and centralized CRM is vital to ensure the...
CRM vs ERP. What difference does it make?

CRM vs ERP. What difference does it make?

CRM vs ERP. What difference does it make?   The story usually goes like this.  A colleague, a potential client, approaches one of their friends or us and asks about a CRM or ERP system because someone told them they need one or they read an article that said they...
Top Tips on Gold Star Customer Service

Top Tips on Gold Star Customer Service

The quality of customer service that you can provide to your clients will be key in ensuring repeat business, recommendations, and referrals. But good customer service doesn’t just happen, it needs to be a planned process that is followed time and time again and...